We ship to the destinations available at checkout. If your location is not listed, please reach out to us before ordering to inquire about availability.

Orders are prepared for shipment after payment confirmation. The estimated processing time will be shown at checkout. Note: Processing time is separate from the carrier’s transit time. Weekends and public holidays may affect scheduling.

Depending on your destination and package size, we partner with reliable carriers:

Shipping charges are calculated based on your delivery address, package weight, dimensions, and selected speed. All applicable costs will be clearly displayed before completing payment.

Unless expressly marked as guaranteed, all delivery dates are estimates. Weather conditions, customs checks, and local carrier disruptions may impact delivery times.

Once dispatched, you will receive a Shipping Confirmation Email containing your tracking details. Please allow some time for the carrier system to update its scans.

Please double-check your shipping details (including apartment/suite numbers and zip codes). If you spot an error, contact us immediately with your order number. Once processed or shipped, changes cannot be made.

If a parcel is returned due to incorrect or incomplete details, we will reach out to discuss re-shipment options and any applicable re-shipping fees.

For international shipments, customs duties, import taxes, or clearance fees may apply depending on local government regulations. Unless specified at checkout, these charges are the recipient’s responsibility.

Damaged or Incorrect Items: Please inspect your parcel upon arrival. If damaged or missing items occur, contact us immediately with photos of the package, shipping label, and contents.

Lost Shipments: If tracking states delivered but you haven't received it, please check around your premises, concierge, or neighbors. If still missing, notify us promptly so we can file an inquiry with the carrier.

For return instructions and eligibility, please review our separate Return and Refund Policy. Nothing in this policy limits statutory consumer rights available under applicable law.